Here’s exactly how it goes.

Claim your spot

Sixty seconds online to claim your spot, then one phone call locks it in — with your exact per-visit price confirmed before anything is booked. No surprises on any invoice, ever.

Meet your cleaner

Many customers like to be home for the first visit to say hello and walk through the house — lovely, and optional. Your cleaner confirms your checklist on arrival and works through it in order. After that, most homes switch to an easy access arrangement: a lockbox, a code, or a key held formally through us.

The big first clean

The first visit is the biggest one — it brings your home up to the standard every later visit protects. One honest note: if a task on your checklist needs more than the first visit allows, your cleaner tells you during the clean, not after it. You’ll always know where things stand.

We check in

After your early cleans, we call to fine-tune — what was perfect, what to do differently, anything to add to your home’s notes. It usually takes a cleaner two or three visits to fully dial in a home; the check-ins make sure every visit lands closer to exactly how you like it.

Your rhythm settles

From there, it’s upkeep — your checklist done to standard every visit, confirmed by message beforehand, and backed in writing by the Pristine Promise. You stop thinking about cleaning altogether. That’s the point.